Last Updated: 07/03/2025

At abiagu.store, we strive to provide a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below:

1. Cancellation Before Shipping

  • You may cancel your order within 24 hours of placing it, provided the order has not yet been processed or shipped.

  • To request a cancellation, contact us at contact@abiagu.store with your order number and details.

2. Cancellation After Shipping

  • If your order has already been shipped, you cannot cancel it. However, you can return the item(s) once delivered, following our Return Policy.

3. Refunds for Cancelled Orders

  • If your cancellation request is approved, we will process a full refund to your original payment method within 5-7 business days.

  • Refunds may take additional time to appear in your account, depending on your bank or payment provider.

4. How to Cancel an Order

To cancel an order, contact us via:

Please provide your order number and reason for cancellation to expedite the process.

5. Exceptions

  • Customized or personalized items cannot be canceled once the order is placed.

  • Orders marked as "Shipped" or "Out for Delivery" cannot be canceled.

6. Contact Us

If you have questions about our cancellation policy, feel free to reach out:

  • Address: 6th Floor, Manfield House, 1 Southampton Street, London, England

  • Phone: +44  740 257 4321

  • Email: contact@abiagu.store

Thank you for shopping with abiagu.store! We appreciate your understanding and cooperation.